{"id":3,"date":"2020-10-09T01:03:15","date_gmt":"2020-10-09T01:03:15","guid":{"rendered":"https:\/\/univer.com.au\/machinery\/?page_id=3"},"modified":"2024-06-06T22:17:30","modified_gmt":"2024-06-06T12:17:30","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.univer.com.au\/machinery\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<div class=\"row\"  id=\"row-1195144264\">\n\n\n\t<div id=\"col-674242315\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-1580939044\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1580939044 {\n  padding-top: 80px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h1>Privacy Policy<\/h1>\n<p><em>This Policy was last reviewed and updated on: 07 June 2024<\/em><\/p>\n<p>Universal Fluid Power Pty Ltd values and respects the privacy of the people we deal with. Universal Fluid Power Pty Ltd is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.<\/p>\n<p>This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.<\/p>\n<h2>What is personal information?<\/h2>\n<p>\u201cPersonal information\u201d means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.<\/p>\n<h2>What personal information do we collect?<\/h2>\n<p>The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.<\/p>\n<p>The personal information we collect about you may include:<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0 name;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0 mailing or street address;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0 email address;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0 phone number;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0 information you share in forms completed<\/p>\n<p>You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.<\/p>\n<h2>How do we collect your personal information?<\/h2>\n<p>We collect your personal information directly from you when you:<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0 interact with us over the phone;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0 interact with us in person;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0 interact with us online;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0 participate in surveys or questionnaires;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0 attend a Universal Fluid Power Pty Ltd event;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0 subscribe to our mailing list;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0 apply for a position with us as an employee, contractor or volunteer;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0 interact with us on social media platforms<\/p>\n<h2>\u00a0<br \/>Collecting personal information from third parties<\/h2>\n<p>We may also collect your personal information from third parties or through publicly available sources, for example from [insert third parties who your organisation collects personal information from]. We collect your personal information from these third parties so that [insert the purpose for which your organisation collects personal information from these third parties].<\/p>\n<h2>How do we use your personal information?<\/h2>\n<p>We use personal information for many purposes in connection with our functions and activities, including the following purposes:<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 provide you with information or services that you request from us;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 deliver to you a more personalised experience and service offering;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 improve the quality of the services we offer;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 internal administrative purposes;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 marketing and research purposes;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 online advertising<\/p>\n<h2>Disclosure of personal information to third parties<\/h2>\n<p>We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 our third party service providers (for example, our IT providers);<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 our marketing providers; \u25cf\u00a0\u00a0\u00a0 our professional services advisors;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 advertising platforms<\/p>\n<h2>\u00a0<br \/>Transfer of personal information overseas<\/h2>\n<p>Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Australia, including in [insert overseas countries where third parties are located \/ have servers].<\/p>\n<p>Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained. We will only disclose to overseas third parties if:<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 you have given us your consent to disclose personal information to that third party; or \u25cf\u00a0 we reasonably believe that:<\/p>\n<p>\u25cb the overseas recipient is subject to a law or binding scheme that is, overall, substantially similar to the APPs; and<\/p>\n<p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u25cb\u00a0\u00a0\u00a0 the law or binding scheme can be enforced; or<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 the disclosure is required or authorised by an Australian law or court \/ tribunal order.<\/p>\n<h2>How do we protect your personal information?<\/h2>\n<p>Universal Fluid Power Pty Ltd will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 having a robust physical security of our premises and databases \/ records;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 taking measures to restrict access to only personnel who need that personal information to effectively provide services to you;<\/p>\n<p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 having technological measures in place (for example, anti-virus software, fire walls);<\/p>\n<h2>\u00a0<br \/>Online activity<\/h2>\n<h3>Cookies<\/h3>\n<p>The Universal Fluid Power Pty Ltd website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognise when your device has visited our website(s) before, so we can distinguish you from other users of the website. This improves your experience and the Universal Fluid Power Pty Ltd website(s).<\/p>\n<p>We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website\u2019s functionality may be affected.]\n<h3>Website analytics<\/h3>\n<p>Our website uses [insert relevant analytics service] to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.]\n<h3>Direct marketing<\/h3>\n<p>We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.<\/p>\n<p>You may opt-out of receiving marketing communications from us at any time by [following the instructions to \u201cunsubscribe&#8221; set out in the relevant communication \/ contacting us using the details set out in the \u201cHow to contact us\u201d section below.<\/p>\n<p>In addition, we may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioural advertising, website personalisation, and to provide targeted or retargeted advertising content to you (including through third party websites).<\/p>\n<h3>Retention of personal information<\/h3>\n<p>We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.<\/p>\n<h3>How to access and correct your personal information<\/h3>\n<p>Universal Fluid Power Pty Ltd will endeavour to keep your personal information accurate, complete and up to date.<\/p>\n<p>If you wish to make a request to access and \/ or correct the personal information we hold about you, you should make a request by contacting us by email or phone and we will usually respond within 30 days.<\/p>\n<h3>Links to third party sites<\/h3>\n<p>Universal Fluid Power Pty Ltd website(s) may contain links to websites operated by third parties. If you access a third party website through our website(s), personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third party provider or website and we are not responsible for the privacy policies or the content of any third party provider or website. Third party providers \/ websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.<\/p>\n<h3>Inquiries and complaints<\/h3>\n<p>For complaints about how Universal Fluid Power Pty Ltd handles, processes or manages your personal information, please contact Roger Hill. Note we may require proof of your identity and full details of your request before we can process your complaint.<\/p>\n<p>Please allow up to 30 days for Universal Fluid Power Pty Ltd to respond to your complaint. It will not always be possible to resolve a complaint to everyone\u2019s satisfaction. If you are not satisfied with Universal Fluid Power Pty Ltd\u2019s response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at www.oaic.gov.au\/) to lodge a complaint.<\/p>\n<h3>How to contact us<\/h3>\n<p>If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:<\/p>\n<p><strong>Email<\/strong><\/p>\n<p>sales@univer.com.au<\/p>\n<p>Contact number<\/p>\n<p>+61 7 3202 9000<\/p>\n<p><strong>Post<\/strong><\/p>\n<p>Attention: Universal Fluid Power Pty Ltd Privacy Officer<\/p>\n<p><strong>Address:<\/strong><\/p>\n<p>P O Box 1440<\/p>\n<p>Kenmore QLD 4069<\/p>\n<p>Australia<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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